Returns & Exchanges
Returns & Exchanges:
For all vilahbloom.com purchases, we will exchange or return your item(s) within 30 days of your purchase date. Any Vilah Bloom product purchased from a retailer must be returned to that retailer. We can only accept returns purchased from vilahbloom.com
To be eligible for a return (our policy)
- Items must be new & unused (in the condition you received them)
- Items must have tags attached with original packaging
- Items must be accompanied by a receipt or proof of purchase (packing slip).
To Complete a Return:
- Any shipping fees associated with making returns or exchanges are the responsibility of the customer and will not be refunded.
- Vilah Bloom is not responsible for shipping fees or lost returns.
- Using your own traceable and insured shipping method, mail your return to:
Vilah Bloom Attn: Returns
625 Connable Ave.
Petoskey, MI 49770
Please include a copy of your packing slip and note the items you are returning, reason for return (we love to get feedback!), if you would like an exchange, what items you want to exchange for.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Provided the return meets our policy criteria, your refund will be processed.
A refund will be credited back to your original method of payment, and will post approximately two days after the date of processing. It may take up to two billing cycles for the credit to appear on your monthly credit card statement. Most returns will process in approximately two to three weeks, depending on your method of return. All orders are refunded in US dollars to the credit card used at the time of the original purchase.
Exchanges (if applicable)
Vilah Bloom is committed to providing quality products. If for any reason you are not satisfied with your purchase, please contact us at email@example.com . Vilah Bloom is happy to replace items if they are defective or damaged. You may exchange your purchase for the same item. All exchanges must be made within 30 days of original purchase.
For additional questions regarding your return, please email: